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Showing posts from May, 2020

MANAGING REMOTE WORKFORCES & BEHAVIOURAL CHALLENGES

In response to the uncertainties presented by Covid-19, many companies and universities have asked their employees to work remotely. The new policies leave many employees — and their managers — separated from each other for the first time.  Common Behavioural Challenges of Remote Workforces Managers first ought to understand factors that can make remote work especially demanding. Both managers and their employees often express concerns about the lack of face-to-face interaction. Supervisors worry that employees will not work as hard or as efficiently (though research indicates otherwise, at least for some types of jobs).   Many employees, on the other hand, struggle with reduced access to managerial support and communication . Challenges inherent in remote work include: A)      Lack of access to information:   Newly remote workers are often surprised by the added time and effort ...

BEHAVIOURS THAT HELP LEADERS MANAGE A CRISIS

BEHAVIOURS THAT HELP LEADERS MANAGE A CRISIS The roles and responsibilities of business leaders have dramatically changed in the past few weeks. Before COVID-19, leaders in high-growth companies were focused on fostering innovation, driving revenue, and gaining market share. Today, many of those same leaders must make rapid decisions about controlling costs and maintaining liquidity . They may encounter unforeseen roadblocks — supply chain issues, team shortages, and operational challenges — that drastically alter the scope of their roles and priorities. All the while, they and their teams are navigating health and safety concerns, working remotely, and supporting their families through the pandemic. Those in charge will be tested in areas where they have not fully developed their leadership muscles, and the learning curve will be steep.   To move forward in a crisis, leaders need to cultivate some behaviours in themselves and their teams. They must decide with s...

UNDERSTANDING THE POWER OF VALUES AND BELIEFS

Why We Do What We Do Ever wondered why we make certain decisions—why we vote for a leader, support a brand, or react to a crisis the way we do? Much like the patterns on a cricket pitch shaped by the mower’s direction, our behaviors are shaped—quietly but powerfully—by the direction of our values and beliefs. The Invisible Forces Guiding Us We are a nation of cricket lovers. The feature that we hit upon straightaway when visiting a cricket stadium for the first time is the grass. Pruned to perfection, it exhibits stripes, diamonds, a checkerboard, or even arches. Over the years we may have gathered many theories about how they are created: the grass is colored, has different lengths, and so on. But the real reason is a lot more naive. It’s the direction of the blades that tints the grass in various shades. When the sun hits an upright blade, its whole frame reflects the light–rendering it brighter than a blade that points directly towards the sun. Most professionals create the...

PRECISION, TRUENESS, AND ACCURACY: WHY MEASUREMENT MATTERS IN A DATA-DRIVEN WORLD

Why Get It Right? In a world shaped by data and driven by decisions, the ability to measure correctly isn’t just helpful — it’s essential. Whether you're a data analyst, quality control manager, engineer, or everyday problem-solver, understanding the difference between precision, trueness, and accuracy empowers you to make better choices, reduce errors, and build trust. Yet, these terms are often misused or misunderstood. So what do they really mean? Why does it matter whether your results are precise or accurate? And how can we ensure our measurements align with the truth, especially in high-stakes industries like healthcare, technology, or manufacturing? Let’s explore these concepts in detail — with real-world examples and actionable insights that help us move from theoretical knowledge to practical application. Understanding the Key Terms 1. Precision: Consistency in Results Precision refers to the repeatability or consistency of measurements. If you perform the...