ConceptsNest

  ***Continued from Chapter 01 (Covered previously: What does it Entail, What is the difference, the start point, Managing Managers – A/ B/ C/ D/ E/ F/) Link to Chapter 01 G)      Use An Apprenticeship Model The best training for someone learning to become a manager is individualized attention from their boss. This should not just occur in meetings though. We should do real work together , looking for opportunities to explain what we are doing and how we are doing it. This will allow us to not only teach them but also to observe them in action . We are not going to sit in on all of their one-on-ones (micromanaging..!!) but we should make time to do things like participate in their team meetings, watch them give feedback, or conduct job interviews.  Whenever we are observing them, give immediate feedback as long as it is not in front of others in a way that undermines them.  Find ways to see our managers in the act of managing (and then share feedback and observations). We can do th

It is safe to assume that an overwhelming majority of the population has now participated in a videoconference. People who may not have even known how to start one six months ago now use them daily —and it is all beginning to feel normal. The technologies that we have all come to rely on have so seamlessly infiltrated our lives that it is easy to overlook their impact. But when we consider the repercussions of remote working, we will see that these platforms have taught us more than just how to use them. They have made us better leaders, collaborators, employees, and employers. Here are some lessons we did not realize we learned from the tools we use to work from home. Lesson 01- Transparency is not so frightening after all: . . . .. . . . . . .   Many of us who came of age in the business world between the 1980s and the 2010s have an innate fear of letting a client see anything before it is “ready.” As businesses, we are entrusted to lead projects that constitute millions of dollar

  Management lessons are everywhere. We can read them in books, listen to them on podcasts, and hear them live during conference talks. Here are some of the lessons from conversations with leaders: Lesson 01: What are common hazards and errors to avoid when doing manager handoffs and transitions? People come and go in the workplace for various reasons. Maybe we have been promoted and are transitioning into a different role. Perhaps we are taking leave for one reason or another. Regardless of the reason, we will want to make sure we are structuring transitions to be as smooth as possible for ourselves, the new person, and the team that they’ll be taking over. Going too fast is the biggest pitfall. Additionally, here are some suggestions: 1)       Writing out all the things  that we currently do in our role, monitor it for a few weeks to make sure we do not miss anything and create good documentation for the role. 2)       Give a quick win  with a process improvement or an initiati

The feedback we receive can sometimes feel like nonsense. For Example, an employee in an organisation once stated:   “ This company doesn’t care about parents. ” The employee then proceeded to gripe about the lack of maternity and paternity benefits. Admittedly, the CEO agreed that the company’s maternity and paternity leave policies could be improved… But she was livid about the broad accusation that “ this company doesn’t care about parents. ” What an unfair generalization . The CEO was conflicted about how to react to the feedback: 1)       She didn’t want to come off as being defensive to her employee. 2)       But she also didn’t want sweeping, inflammatory remarks to be seen as well-received by the employee. How was she supposed to take this feedback? It felt like nonsense. Nonsense feedback usually comes in one of three forms… Given that how we receive feedback as a leader sets the tone of openness and honesty in the company , this is especially challenging. If we dis