BEHAVIOURS THAT HELP LEADERS MANAGE A CRISIS The roles and responsibilities of business leaders have dramatically changed in the past few weeks. Before COVID-19, leaders in high-growth companies were focused on fostering innovation, driving revenue, and gaining market share. Today, many of those same leaders must make rapid decisions about controlling costs and maintaining liquidity . They may encounter unforeseen roadblocks — supply chain issues, team shortages, and operational challenges — that drastically alter the scope of their roles and priorities. All the while, they and their teams are navigating health and safety concerns, working remotely, and supporting their families through the pandemic. Those in charge will be tested in areas where they have not fully developed their leadership muscles, and the learning curve will be steep. To move forward in a crisis, leaders need to cultivate some behaviours in themselves and their teams. They must decide with speed
A Compendium of Concepts