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THE CURSE OF KNOWLEDGE: UNDERSTANDING LESS-INFORMED PERSPECTIVES

  The term the “curse of knowledge” was coined in a 1989 paper by researchers Colin Camerer, George Loewenstein, and Martin Weber. This phenomenon is sometimes also conceptualized as  epistemic egocentrism , though some theoretical distinctions may be drawn between these concepts. The  curse of knowledge  is a cognitive bias that causes people to fail to properly understand the perspective of those who do not have as much information as them . For example, the curse of knowledge can mean that an expert in some field might struggle to teach beginners, because the expert intuitively assumes that things that are obvious to them are also obvious to the beginners, even though that’s not the case. Because the curse of knowledge can cause issues in various areas of life, such as when it comes to communicating with others, it’s important to understand it. The Curse Of Knowledge: Common Occurrences & Influences This can make it harder for experts to teach beginners (also known as th

CONTENTIOUS TOPICS AT WORK— BEHAVIORAL AND COGNITIVE IMPACT

Both science and common sense tell us we should avoid discussing topics at work that incite emotion and make us irrational. Hundreds of behavioral science studies show that people rarely understand the true intentions of others. Two main reasons exist. On one hand, we all exhibit thinking biases, and these biases distort how we interpret what others tell us. On the other hand, even if we as listeners take pains to counter our biases and think correctly, emotions aroused by controversial, hot-button topics, can deplete abilities to reason . This two-fold assault on the mental strength or cognitive control can lead to misunderstandings and getting viewed as a threat. For all those reasons, it is essential we appreciate the consequences of raising, controversial, hot button topics in the wrong place or at the wrong time—especially at work. Unfortunately, many of us undermine the efforts to bring about meaningful change in organizations by deferring to non-empirical tactics that ignore t

DECISION MAKING: COGNITIVE BEHAVIORS INVOLVED - (CHAPTER 01)

Decision making  is a cognitive process leading to the selection of a course of action among alternatives . It is a method of reasoning which can be rational or irrational, and can be based on explicit assumptions or tacit assumptions. Common examples include shopping, deciding what to eat, when to sleep, and deciding whom or what to vote for in an election. Decision making is said to be a psychological construct . This means that although we can never "see" a decision, we can infer from observable  behavior  that a decision has been made. It is a construction that imputes commitment to action. Structured rational decision making is an important part of all science-based professions. For example,  medical decision making  often involves making a diagnosis and selecting an appropriate treatment. Some research using naturalistic methods shows, however, that in situations with higher time pressure, higher stakes, or increased ambiguities, experts use intuitive decision making

ILLUSORY CORRELATION: MISGUIDED THINKING

Human beings have been blaming strange behaviour on the full moon for centuries. In the Middle Ages, for example, people claimed that a full moon could turn humans into werewolves. In the 1700s, it was common to believe that a full moon could cause epilepsy or feverish temperatures. We even changed our language to match our beliefs. The word lunatic comes from the Latin root word ‘luna’, which means moon. Today, we have (mostly) come to our sanities. While we no longer blame sickness and disease on the phases of the moon, we will hear people use it as a casual explanation for outlandish behaviour . For example, a common story in medical circles is that during a chaotic evening at the hospital one of the nurses will often say, “Must be a full moon tonight.” There is little evidence that a full moon actually impacts our behaviours. A complete analysis of more than 30 peer-reviewed studies found no correlation between a full moon and hospital admissions, lottery ticket pay-outs, suicid